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Engagement · SC Paderborn 07

Unified fan data and campaign automation

Ticketing, merchandise and membership data joined into single fan profiles.

Campaign context

Objective
Remove data silos and turn engagement into revenue.
Audience
The full database, segmented by behaviour and purchase history.
Context
Sustained campaign performance after consolidation.

Observed results

Delivery rate
96–99%
Open rate
30–40%
Click rate
4–8%

Why this matters: Deliverability and profile quality set the ceiling for everything else.

These are proof points from this campaign context, not benchmark values or expected outcomes.